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FAQ (Frequently asked questions)

Your answer may already be there: guides, configuration and solutions to common issues.

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Services status

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Phone assistance

+41 21 647 88 88
Monday to Friday, from 8:00 to 17:30

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Remote control

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Change of address or owner

To change the address or the owner of your contract, fill in the form below:

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Banking information

IBAN CH08 0076 7000 A099 1943 7
BIC / Swift BCVLCH2L / BCVLCH2LXXX
Clearing 767
Account A 0991 9437
Beneficiary OpenBusiness SA, World Trade Center, Av. Gratta-paille 2, 1018 Lausanne, Switzerland
Bank Banque Cantonale Vaudoise, Place St-François 14, Case postale 300, 1001 Lausanne, Switzerland